The Cedar Rapids/Linn County Solid waste Agency serves a population of over 220,000 people in Eastern Iowa. They were looking for a website redesign that provided intuitive user-friendly navigation for customers seeking information on vital public services. Robust customer service and striking visual appeal were high priorities for the agency. They desired a simplified content management system that would allow on-site staff to make quick updates, accommodating announcements, emergency alerts, events, banner advertising and other flexible needs.
Public Services, Waste Management, Utilities
The Cedar Rapids/Linn County Solid Waste Agency, in its function as a public utility and service agency, required a redesigned website that provided complete accessibility and functionality for individuals with disabilities.
Additionally, the Solid Waste Agency’s site was required to adhere to the Iowa Open Records law. All Informatics-designed sites comply with the Americans with Disabilities Act, as well W3C Web Accessibility Standards and section 508 of the Rehabilitation Act.
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